Accessibility Statement

The law of providing digital services and the EU accessibility directive that precedes it governs accessibility. Accessibility requirements apply to all Finn Church Aid websites from 23.9.2020. This accessibility statement applies to Finn Church Aid website kua.fi and digital services. The statement has been compiled in September 2020 with the support of our technical partner.

 

kua.fi website fulfils the critical accessibility requirements

 

FCA Investments website and digital service largely comply with levels A and AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

 

Non-accessible Content

 

There older pictures on the website that do not have alternative texts. We are actively working on this issue and it will be solved by the end of autumn 2020.

 

Some of non-accessible videos and pdf files have been published before 23.9.2018 and therefore they do not need to be made accessible retroactively. We have attempted to make pdf files and videos published after that date fully accessible but this work continues during autumn 2020.

 

Feedback and contact information

 

Should you notice any shortcomings on the website please contact us so that we can fix it and provide you with the information you need in an accessible format.

 

Finn Church Aid customer service: asiakaspalvelu@kua.fi

 

Making an accessibility complaint and requesting an inspection

 

Should you notice any shortcomings on the website regarding accessibility please contact us first.

You can also request an inspection or an accessibility complaint to the Regional State Administrative Agency (AVI) of Southern Finland that is oversees the compliance to the accessibility requirements in Finland.

The Regional State Administrative Agency (AVI) of Southern Finland, Accessibility Monitoring Unit

saavutettavuus@avi.fi, phone 0295 016 000 (switchboard)